We are a small team and we read every message.
Last updated: 5 May 2025
The fastest way to reach us is by email. We aim to respond to all messages within one business day, Monday to Friday.
For questions about the app, your account, subscriptions, or anything else:
info@asklearno.com
If you are experiencing a technical problem with the app or website:
info@asklearno.com
When reporting a technical issue, it helps to include your device type, operating system version, and a brief description of what happened.
For media enquiries, partnership proposals, or educational institution enquiries:
info@asklearno.com
If you subscribed through the App Store or Google Play, billing is managed by Apple or Google directly. To cancel or change your subscription, visit your device's subscription settings. If you subscribed through our website, you can manage your subscription by logging into your account at asklearno.com or by emailing us.
Fill in the form below and we will get back to you within one business day.
Or email us directly: info@asklearno.com
We respond to all emails within one business day, Monday to Friday. We do not currently offer phone or live chat support.